After 911, our lives changed seemingly forever. No longer a safe, secure, innocent society, Americans have come to a tipping point.
This year’s JAMS Foundation/NAFCM funding focus is Homeless, those facing eviction and public housing.
How we define conflict mastery and the characteristics needed to be and be seen as such varies.
One of the issues before the Supreme Court right nowis particularly interesting.
For decades now, small claims courts have been offering a great service to our society. But now that most of us have a smart-phone, they can do an even better job.
Recent events show that our social problems are exacerbated by a wide variety of anti-social media behaviors.
The Supreme Court of Texas has ruled that a payday lender did not waive its right to compel arbitration against the company’s defaulting customers.
Many clients and attorneys are confused about what mediation is and is not, and are not sure what they will get if they go to mediation.
There are times we get so caught up in a dispute that we become defined by it.
Have you heard of the 80/20 Rule? The theory is that 80% of consequences are a direct result of 20% of causes.
The author, a parent of a child in Broward County Schools (where Marjorie Stoneman Douglas High School is located), reflects on possible usages of ADR, mediation, facilitation, and consensus-building in the seemingly never-ending national struggle over guns.
This article illustrates the power of the mediation process to transform conflict into common ground.
An unforgettable experience that facilitative mediators encounter is the experience of being part of a truly transformative mediation.
It is important to Praise Publicly & Quadrate Privately.
Strive to create a conflict free zone in your work and home interactions.
A hot button or trigger word can be words, a tone of voice, or a particular way someone conveys body language that sets you off.
A group of protesting NFL players recently submitted a request to enter formal mediation with the NFL owners and management. They are absolutely correct – this situation screams out for mediation!
This article describes the different cultural aspects to take into account when negotiating in Saudi Arabia or the US.
What does ADR mean in the criminal justice context?
There are times we know we will encounter pushback, defensiveness, offensiveness and other negative reactions to issues we want to raise with another person.
This post describes three short pieces that you might want to use in courses or continuing education programs.
Here’s a strategy to improve dynamics in a difficult conversation: In an argument or tense discussion, replace “but” with “and”.
Principles, Theories, and Models: A persuasive argument about which mediation practice model is better. This document discusses the prevalence of conflict and disputes in daily life.
How can we as uniquely qualified and successful commercial mediators find ways to apply our mediation skills to address broader societal conflicts?
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