Center for Conflict Resolution


Mediation Ethics Articles


Mediation Ethics Articles


Conflict Resolution is a Change Process, But What is Changing?: The Neural Reality of Conflict Experience

(4/08/19)Tim Hicks

A conflict resolution process is a change process.

New Comparative Data on Mediator Directory Websites

(4/02/19)Jim Melamed

According to brand new 3/31/2019 data from Alexa.com, Mediate.com is most visited and most linked mediator directory website, by far!

Lead Without Bullying

(4/01/19)Ronald S. Kraybill

We’re reading a lot these days about leaders who bully.

HOBAS: Understanding the Data Behind U.S. Crisis Hostage Negotiation

(4/01/19)Jeff Thompson

Working with the FBI, I had access to the Hostage Barricade Database System (HOBAS) and put out what I believe to be is the most current up-to-date information on law enforcement negotiation statistics.

Time to Think About Jurisdiction and Look to Scotland

(4/01/19)Jim Cormack

It should be remembered that Scotland has so much genuine quality to offer this market with the business, revenue, employment and other benefits which it can bring to the economy of Scotland as a leading service provider.

Self-Blame in Conflict

(3/22/19)Cinnie Noble

It happens for many of us that we take on the whole responsibility of our interpersonal conflicts – to our detriment.

Name Your Anger

(3/22/19)Maria Simpson

Disagreements often start when someone doesn’t want to discuss something or take a necessary action, and someone else accuses that person of avoiding.

The Fault Lines of the Contemporary Political Divide - Part 3

(3/21/19)Kenneth Rasmussen, Milan Slama

This article by Milan Slama and Ken Rasmussen is the second part to discuss the current political divide.

Repurposing Our Conflicts

(3/17/19)Cinnie Noble

What is the purpose of the conflict?

Green Book’s Insights Into a Deeper Diversity

(3/16/19)Michael A. Zeytoonian

Abraham Lincoln had a simple approach to achieving diversity: “I don’t like that man. I must get to know him better.”

Companies Need You!

(3/15/19)Clare Fowler

Workplace mediation disputes are increasing and changing. To be prepared for this growing field, mediators should look at what skills they will need.

Wanted: Diverse Divorce Practitioners. Why Diversity is Good for All of Us

(3/15/19)Valerie Qian

Couples from all backgrounds can benefit from help from diverse family law practitioners.

Mediation As An Effective ADR Mechanism

(3/03/19)Anveksha Padhye

In this article, Anveksha Padhye does a critical analysis on whether mediation is an effective ADR mechanism or not.

Evaluative Mediation-- Elephants in the Room?

(2/22/19)John Wade

This article explores in relation to “evaluative” or “advice-giving” mediation, what are possible working descriptions, typologies, variations, expressions used, diagnosis and suitability, advantages and disadvantages, and common hurdles.

Confused Conversations

(2/22/19)Maria Simpson

Sometimes when we’re faced with a difficult conversation we over-think it and try to anticipate every single objection that can be raised, or every difficult response we have to make, or every completely unanticipated tangent that “complexifies” the whole conversation.

How Can We Sell The Mediation Product If We Haven’t Worked Out What It Is?

(2/22/19)Greg Rooney

I wish to add to Michael Leathes’ recent post on his suggestion that more field-based research be done into the mediation product and Rick Weiler’s follow-up.

Using Neuroscience to Understand Stress and Improve Mediation

(2/22/19)Jill Tanz

This article explores how neuroscience can help mediators understand the physiologic stress response, its impact on individuals involved in conflict, and how to structure mediation to minimize the negative impact of the stress response.

How SINS ful Are You?

(2/15/19)Phyllis Pollack

In a recent blog, I mentioned that I attended a seminar presented by Professor Blondell discussing ethical fading in mediation. At one point, she mentioned the SINS scale which I had not heard about.

Canadian Business: 5 Ways Co-Mediating Benefits Your Own Mediation Business

(2/10/19)Sharon Sutherland

Mentoring and co-mediating have been fundamental aspects of my mediation work since my first experiences in Toronto some 19 years ago.

Get Curious!

(2/08/19)Lori Frank

This article, from Victoria-based Lori Frank, discusses how to open up your communication by using open-ended questions.

A Lawyer Who Likes to Coach: What’s Up with That?

(2/08/19)Ron Pizzo

In many ways, what coaches and lawyers do in the work place is very similar, just from a different point of view.

Should Guilt and Shame Have a Place in Mediation?

(2/05/19)Sarah Peyton

Have you considered that, while we traditionally believe that our "conscience" tells us what is right and what is wrong, conscience, in practice, actually is a functional strive for harmony with those around us?

Why Investigations Always Need to Look Twice

(2/01/19)Katherine Graham

We like things simple, and often that means not making the effort to understand the full picture and specific legal context.

Canadian Ombudsman Impartiality Is a Delicate Balance

(2/01/19)Michael Erdle

The recent announcement that another major Canadian bank is withdrawing from the national banking ombudsman service in favour of a private dispute resolution service for customer banking complaints raises interesting questions about independence and impartiality.

Effective Conflict Management versus a Quick “Fix”

(1/25/19)Lorraine Segal

Sometime potential individual clients or institutions and organizations who want to hire me are looking for a quick fix for their longstanding conflict management problems.

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